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ONLINE BILL PAY - Complete Product Features and Capabilities

 

Account Summary for payees and payment activity 

Set user preferences

Update contact Info

Choose to receive text messages of event notifications via cell phone

Change your PIN

Choose your default page

 

Receive Session Emails

Show transaction confirmations for current bill pay session

Show payee list

Show pending payments

Show payment history

 

Secure Messaging

Receive secure messages on product updates and/or changes

Save secure messages up to 180 days

Delete secure message

Reply to payment inquiries and payee change requests

 

Pending Payments

View pending payments by account or all accounts

View pending payments by bills

Change single/recurring payment amount

Change single/recurring payment date

Stop single/recurring payment

Change one payment in a recurring payment series by changing amount or skipping next payment

Change recurring payment series frequency and effective date

Customize recurring payment series end

 

Payment History

Obtain for one account or all accounts

Obtain by current month, previous month, last thirty days, or by custom date

Review payment history online up to 18 months

View in Microsoft Excel

Send a payment inquiry

 

Payments

Make a single or recurring payment to company payee

Choose recurring payment frequency and end options

Rush a single or recurring payment for next business day

 

Payees

Add new company payee

All payees have payee nickname which can be changed

Edit payee to change payee account number, address, phone number, etc

Delete a payee

Submit other edits for a payee via secure messaging

Send a payee change request

 

Miscellaneous Features

Contact Subscriber Services via email and phone

Send comments for improvement of the bill pay product

View Privacy & Security

View Terms & Conditions

Contact Subscriber Services via the Live Chat service

 

GiftPay

Send gift checks for new baby, birthday, just because, graduation, wedding, or holiday

Personalize gift checks with opening, message, and closing

Change gift check date and/or amount

Stop a gift check

Address book for adding, editing, deleting gift check recipients

Send a charitable donation selecting from a list of charities or adding a new one

Choose to disclose or not disclose the amount of the donation in the email to the recipient

Choose when to send the donation and email

Choose between: in honor or memory of on your donation email

Choose the recipient that will receive the charitable donation email

Create email salutation and closing

Create email text or choose from selection of pre-written texts

Select from choice of images to display in the donation email to recipient

Choose to send the donation email to more than one party

Choose to receive a copy of the donation email

Edit charitable donation by changing processing date or amount

Stop charitable donation

View GiftPay FAQ

View gift history

Track images of personalized checks

View in Microsoft Excel

Gift calendar

View scheduled gift checks and donations

Create and schedule email reminder

Delete a gift check

Change a gift check

Change a donation

Delete a donation

Change an email reminder

Delete an email reminder

 

 Customize your gift checks! Plenty

 of designs to choose from and don't

 forget, you can also customize card

 content!

 

 

 

 

 

 

 
All rights reserved. River Cities Bank, Member FDIC, Equal Housing Lender