What is River Cities Bank Online Bill Pay? 
How is River Cities Bank Online Bill Pay different from Online Banking?
Can I use Online Bill Pay to pay anyone? 
Is Online Bill Pay safe? 
How do I sign up for River Cities Online Bill Pay? 
How much does the Online Bill Pay Service cost? 
What other charges might be incurred? 
Is there a limit to how much money can be transferred at once? 
When is my payment pulled from my account?

What is the latest time that I can make changes to a scheduled payment?

What is River Cities Bank Online Bill Pay? 

River Cities Bank Online Bill Pay is a safe, convenient way to manage your income by paying your bills online. Money is automatically transferred from your existing bank account and sent electronically or by check to your vendor. No more writing checks or paying for stamps! With just a click of the mouse, your monthly payments can be made.

How is River Cities Bank Online Bill Pay different from Online Banking?

River Cities Bank Online Bill Pay provides a fast and efficient way to manage your bills and bank account from any computer. Currently, Online Banking only allows you to transfer money between your own accounts. With Online Bill Pay, you will have the ability to pay your water, electric, car payment, and much more simply by a click of the mouse. Online Bill Pay allows you to make one time payments, set up recurring payments, and add new payees at any time. 

Can I use Online Bill Pay to pay anyone? 

You can use Online Bill Pay to pay anyone with a U.S. mailing address except the following:

1) Payments may not be remitted to tax authorities or government and collection agencies

2) Payments may not be remitted to security companies such as Ameritrade for stock purchases or trade taxing authorities

3) Court directed payments are unauthorized (Alimony, child support, or other legal debts).

Is Online Bill Pay safe? 

Protecting the security of your financial information is a priority. Therefore, we have implemented  Multifactor Authentication security measures to ensure the safety of your personal information. Your payment instructions are sent using a secure Internet connection using encryption technology. In fact, along with an Internet browser that uses 128-bit encryption, paying bills online is far more secure than putting a paper check in the mailbox!

How do I sign up for River Cities Online Bill Pay? 

Enrolling for the service is easy. Simply complete the enrollment process by clicking on the Bill Pay button on your online banking screen (for enrollment instructions, please click here). After you've completed the online enrollment form, you will receive an email confirmation regarding your approval status.

How much does the Online Bill Pay Service cost? 

Fees for Online Bill Pay are as follows:

 *Accounts will be deactivated after three months of inactivity. There will be a $10.00 reactivation charge to reset up the account for Online Bill Pay once it has been deactivated.

Please note: Your monthly service fee is automatically debited each month from the default payment account you specify. It will be debited each month on the date you were approved.

 What other charges might be incurred? 

These charges will only be assessed if you request one or more of the services listed here. There will be NO Charges for any items if needed to correct a Financial Institution error.

Written Correspondence to Payee.............................................. $10.00

Per proof of Payment not necessitated by a dispute .................... $10.00

Payments returned due to customer error ....................................$ 5.00

Overdraft fee .............................................................................$20.00 per item

Reactivation fee .........................................................................$10.00

River Cities Bank reserves the right to charge you for research time involving payments no longer available in your screen history. You will be informed of any such charges before they are incurred.

Is there a limit to how much money can be transferred at once? 

Yes. Online Bill Pay allows you to electronically pay up to $10,000 per transaction.

 When is my payment pulled from my account?

The payment is pulled on the process date at 5:00 CST.  The process date should be set at least 5 days prior to the date the bill is due in order to ensure adequate time for the payment to be made. Additional days are recommended for payments made more than 4 states away.

What is the latest time that I can make changes to a scheduled payment?

You can make changes to a scheduled payment at any time before 3:00 CST on the processing day.

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